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Client Success Manager (Asia)

We’re looking for a motivated Client Success Manager to join our growing team in Prague. 

 

Responsibilities:

  • Manage independently a portfolio of 100+ clients
  • Building and improving relationships with new and existing clients (new clients that are brought in the company by Sales department)
  • Maintaining a strong relationship external with the clients and internal with different departments (marketing, compliance, sales)
  • Daily b2b communication via chat and video calls
  • Focus on growing the revenue and achieving a win-win result in order to secure a healthy long term relationship
  • Manage independently the promotions given to the clients

 

Сompanу offer:

 

  • Fixed Salary + Performance-based bonuses
  • Full-time position (8 hours, CET schedule)
  • Onsite setting (1xHO/week)
  • International and supportive team environment
  • 5 weeks of paid vacation + sick days
  • Career growth within the company
  • Multisport card

Job Description

  • In this role, you’ll independently manage a portfolio of 100+ clients, ensuring strong relationships, consistent growth, and long-term success. You’ll act as the main point of contact for clients, working closely with internal teams such as Marketing, Compliance, and Sales to deliver exceptional service and results.

Qualifications

  • Ability to find contacts (no cold calling, we work with existing clients only)
  • Proven communication and negotiation skills
  • Ability to do multitasking and to grow the relationship and revenue with multiple clients at the same time
  • Good English (written and spoken) + Asian Language (Chinese, Korean, Filipino, etc.)
  • Creative and self-learner
  • Data and revenue-driven person

What you will get from us

  • 4 Weeks of Paid Vacation

    4 Weeks of Paid Vacation

  • 5 Family Days & 3 Sick Days per Year

    5 Family Days & 3 Sick Days per Year

  • Meal Allowance

    Meal Allowance

  • Multisport Card Contribution

    Multisport Card Contribution

  • Flexible Start of the Working Day

    Flexible Start of the Working Day

  • 1 Home Office Day per Week

    1 Home Office Day per Week

  • Friendly & Multinational Environment

    Friendly & Multinational Environment

  • Snacks and Refreshments in the Office

    Snacks and Refreshments in the Office

  • Company Events & Team Buildings

    Company Events & Team Buildings

  • Office Fun: Game Corner, PlayStation & Library

    Office Fun: Game Corner, PlayStation & Library

To seize this opportunity, send us your CV in English to careers@endorphina.com and show us you got what it takes to succeed in the online gaming business!

Apply for this position

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